AI Search Is Scoring Bank Reputation. If You’re Under 4.2 Stars, Trouble is Brewing
Executive Summary AI-powered search now highlights banks and credit unions’ public reputation before customers visit your website. Negative or outdated reviews are silently reducing conversions and inflating marketing costs. Strong reputation management is essential to attract younger customers and improve campaign performance If you’re an executive at a bank or credit union, there’s one thing […]
Why Business Reviews Are More Important Than Ever Since Google’s March Core Update
In Spring 2025, Google rolled out its March Core Update, and it has sent ripples across the digital marketing landscape. For businesses, this update has further cemented the importance of reviews in achieving online visibility and driving customer engagement. Whether you own a small local shop or a global enterprise, understanding how this update impacts […]
Six Killer Ways Become A Reputation Rockstar
How marketers are using Reviews UP to become a REPUTATION ROCKSTAR and set new records for LEADS, SALES and RECRUITMENT! In today’s digital-first world, your brand’s reputation isn’t built just by what you say—it’s built by what others say about you. Whether it’s Google, Yelp, Glassdoor, or private customer feedback, your online reviews are influencing […]
Simple, Quick, and Customizable Patient Feedback – Reviews UP One-Minute Survey
When it comes to healthcare, your experience matters. That’s why Reviews UP makes it easier than ever for patients to share their feedback with a quick, one-minute survey that’s simple, user-friendly, and fully customizable for any healthcare provider. But there’s more to Reviews UP than just easy surveys, so let’s dive into how it’s designed to help both patients […]
How Customer Feedback Powers Total Quality Management
TQM, which stands for Total Quality Management, is a management approach that focuses on continuous improvement and customer satisfaction. In today’s competitive business landscape, organizations are increasingly realizing the significance of focusing on customer needs and expectations. Implementing a customer-focused approach is not only crucial for attracting and retaining customers but also for achieving long-term […]
Paying it Forward: Business Reputation and Feedback
We all know that positive customer reviews and word-of-mouth recommendations can make or break a business. But in today’s social media-driven world, where every customer interaction is amplified, the power of kind and loyal customers and paying it forward cannot be overstated. Power of the Consumer Today’s consumers are more educated and connected than ever. […]
Reviews are More Powerful than Paid Ads. Period.
Reviews are More Powerful than Paid Ads – You Can’t Buy Trust! In today’s digital landscape, where consumers are constantly bombarded with advertisements, reviews have emerged as a powerful force that often trumps traditional paid ads. While paid advertisements are designed to grab attention and drive sales, reviews offer something that ads often lack: authenticity […]
From CRM to Rave Review: Unleashing the Power of Automated Review Invitations
In the realm of digital reputation, online reviews reign supreme. They’re the modern-day word-of-mouth, influencing purchase decisions and shaping brand perception. But gathering those coveted testimonials often feels like chasing butterflies – elusive and frustrating. That’s where your CRM steps in, not just as a customer data vault, but as a powerful review-generating machine. By […]
Maximizing Your Online Presence: The Latest Strategies to Increase Google Reviews
In today’s digital age, having a strong online presence is crucial for any business looking to thrive in a competitive market. And when it comes to online visibility, one platform stands out among the rest – Google My Business (GMB). With its vast reach and influence, GMB has become an essential tool for businesses to […]
There’s more to your reputation than Google and Facebook
While it’s true that Google dominates the business review space, there are many other channels to be considered for a holistic approach to your ORM (online reputation management) strategy. Giving your customers more feedback options will boost reputation and increase overall engagement. Reel in more feedback for your company and drive new insights that have […]
ORM Strategy – What it is, Why you need one
What Is ORM? Online Reputation Management! O – Online R – Reputation M – Management To the surprise of no one reading this, reputation matters. And the degree to which it matters is only going to increase. No longer can you stick your head in the sand, and ignore the reviews and comments being left […]
Reputation Compliance Best Practices
The growing importance and impact of reviews on business success and reputation compliance best practices can’t be overstated. “Online reputation is quickly becoming the single biggest influencer of purchases in our economy” Simply put, online reputation is quickly becoming the single biggest influencer of purchases in our economy. Businesses are putting much more emphasis on […]