Engage

Tools to connect with customers and employees

Seamless Ways to Capture Customer Feedback

At Reviews UP, we make it easy for businesses to collect reviews through a variety of touchpoints. Whether in-store, online, or via direct messaging, our solutions ensure customers can leave feedback effortlessly. Explore our key touchpoints below.

UNDERSTAND THAT

Engagement Matters

Two distinct areas for success!
QR Codes

Quick and Contactless — QR codes provide a fast and contact-free way to drive customer reviews. With a simple scan, customers are instantly directed to your review page. Place QR codes on receipts, signage, packaging, or digital screens to maximize engagement.

Email

Personalized and Automated — Email is a tried and true pathway for customer engagement.  Automate email invitations to your customers after visits by integrating with your CRM.  Direct email invites are also available via the dashboard.  Simple, proven, effective.

NFC Chips

Tap and Review  Near Field Communication (NFC) chips offer a modern and interactive way to encourage feedback. Customers simply tap their smartphone against an NFC-enabled surface to be taken directly to the review page—no scanning or typing required.

Website Widgets

Effortless Online Engagement — Integrate our review widgets directly into your website to encourage feedback from online visitors. Whether through a pop-up, embedded button, or floating review request, customers can share their experiences without leaving your site.

Text SMS

Direct and Effective — Text messaging remains one of the most effective ways to engage customers. With Reviews UP, you can send automated or manual SMS messages requesting reviews. Customers can simply click the provided link to leave feedback in seconds.

Print Materials

Tangible and shareable — Business cards, door hangers, and other collateral remain powerful tools to spark authentic feedback, strengthen your brand, and upsell products and services.

Public Reviews

What are your customers saying about you?  Public reviews are a critical component to your business success.  Human and agentic search results rely heavily on public sentiment.  Get more reviews to improve visibility, conversions, referrals and revenue.

1-Minute Surveys

Custom surveys, mobile first design, simple to complete, much higher completion rates than traditional forms.  Instant reporting and data analysis to make refinements.  Link to promotions, upsells and referrals to increase products utilized and return visits.

Direct Feedback

Reviews UP gives businesses an open, no-login review space where anyone can share feedback instantly. No Google, Facebook, or Yelp required—just a frictionless way to capture more voices, more often.

Smart Response

Custom AI-guided responses with thoughtful sentiment and tactical content.  Optimized for relevance, and ease of reply.  Business responses to customer reviews are just as important as the review itself- make the most of this opportunity with built-in intelligence.

Employee Reviews

Your employee reviews are of massive importance of search results and company prestige.  Not only will they help your recruiting efforts, they add important relevance to AI overviews and brand trust.  Easily engage with employees and watch prestige and results skyrocket.

🚀 Engagement Tools That Drive Results

At Reviews UP, we make it easy for customers to share feedback—anytime, anywhere—through powerful, multi-channel engagement tools:
  • QR Codes → Quick scans for instant, contactless reviews.
  • NFC Chips → Tap-and-go simplicity for frictionless feedback.
    Text SMS → Direct, proven, and highly effective outreach.
  • Email → Automated, personalized invitations that deliver.
  • Website Widgets → Seamless online engagement built into your site.
  • Print Materials → Tangible, shareable touchpoints that amplify your brand.
💡 From digital to physical, every tool is designed to turn customer moments into measurable reputation growth.

Multi-channel reputation tools that transform customer interactions into business growth.

⚡ Engagement Pathways That Build Reputation & Revenue

At Reviews UP, every pathway is designed to maximize impact, strengthen trust, and drive growth:
  • Public Reviews → Boost visibility, conversions, referrals, and revenue with more authentic customer voices.
  • Employee Reviews → Elevate recruiting, prestige, and brand trust while powering relevance in AI-driven search.
  • 1-Minute Surveys → Mobile-first, fast, and actionable—unlock instant insights, upsells, and repeat visits.
  • Smart Response → AI-powered replies that amplify brand voice, strengthen relationships, and turn every review into an opportunity.
💡 From customers to employees, every pathway helps transform feedback into influence, trust, and measurable results.

Transform feedback into trust, trust into reputation, and reputation into results. Smarter engagement. Stronger reputation. Faster growth.

Touchpoint Hacks

Smart hacks for engaging your customers and employees

Get Started with Reviews UP

Maximize customer feedback and boost your online reputation with our versatile touchpoints.
Contact us today to implement the best review collection strategy for your business!

Touch Points Matter!

Activate company touch points for immediate impact