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92% of online users choose a local business with a positive online reputation
If you own or manage a business in an industry that is customer-centric, you need a specialized approach to online reviews to ensure your brand is represented accurately and positively.
Key review statistics to prove it
- 93% of people age 35 to 54 read local business reviews
- Consumers read 10 reviews before beginning to trust a brand
- 97% read how businesses respond to reviews
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