Jason: Hey everyone, welcome back to The Feedback Hack. I’m Jason.
Paul: And I’m Paul. Today we’re talking about something every business needs to think about; giving people more than just Google as a place to leave reviews.
Jason: Yeah, we all know Google reviews are important. But here’s the thing — not everybody has a Google account, and some people just aren’t comfortable leaving a review there.
Paul: Exactly. That’s why smart businesses are setting up an open review channel, a space where anyone can leave feedback, no login required.
Jason: It makes it way more inclusive. No hoops. No friction. Just a clean, easy page where people can share their experience.
Paul: And the bonus? If you work with a good review partner — they’ll help you manage that page, collect those reviews, and even stream them back to your website for social proof.
Jason: Right, because not every review needs to live on Google to have value. Reviews on your own open platform still build trust. They still tell your story.
Paul: And let’s be real, when people see a business that’s willing to collect all feedback, not just cherry-picked stuff on one platform — that says a lot about your transparency.
Jason: Absolutely. It’s about meeting people where they are, not forcing them through one narrow path.
Paul: So here’s the hack: Partner with a platform that gives you an open review channel. Let people share their voice easily. Build trust everywhere, not just on Google.
Jason: That’s it for today, another small move that makes a big difference. Catch you next time on The Feedback Hack.
