Open Review Channel

Episode #5

Why you need an open review channel – Not just Google, Yelp or Facebook! Why establishing low friction avenues for feedback fosters more engagement and valuable insight.
Open Review Channel Podcast
Script
(Intro music fades out)


Jason:

Hey everyone — welcome back to The Feedback Hack. I’m Jason.


Paul:

And I’m Paul. Today we’re talking about something every business needs to think about — giving people more than just Google as a place to leave reviews.


Jason:

Yeah — we all know Google reviews are important. But here’s the thing — not everybody has a Google account. And some people just aren’t comfortable leaving a review there.


Paul:

Exactly. That’s why smart businesses are setting up an open review channel — a space where anyone can leave feedback, no login required.


Jason:

It makes it way more inclusive. No hoops. No friction. Just a clean, easy page where people can share their experience.


Paul:

And the bonus? If you work with a good review partner — they’ll help you manage that page, collect those reviews, and even stream them back to your website for social proof.


Jason:

Right — because not every review needs to live on Google to have value. Reviews on your own open platform still build trust. They still tell your story.


Paul:

And let’s be real — when people see a business that’s willing to collect all feedback, not just cherry-picked stuff on one platform — that says a lot about your transparency.


Jason:

Absolutely. It’s about meeting people where they are — not forcing them through one narrow path.


Paul:

So here’s the hack: Partner with a platform that gives you an open review channel. Let people share their voice easily. Build trust everywhere — not just on Google.


(Outro music starts)

Jason:

That’s it for today — another small move that makes a big difference. Catch you next time on The Feedback Hack.

Script


(Intro music fades out)


Jason:

Hey everyone — welcome back to The Feedback Hack. I’m Jason.


Paul:

And I’m Paul. Today we’re talking about something every business needs to think about — giving people more than just Google as a place to leave reviews.


Jason:

Yeah — we all know Google reviews are important. But here’s the thing — not everybody has a Google account. And some people just aren’t comfortable leaving a review there.


Paul:

Exactly. That’s why smart businesses are setting up an open review channel — a space where anyone can leave feedback, no login required.


Jason:

It makes it way more inclusive. No hoops. No friction. Just a clean, easy page where people can share their experience.


Paul:

And the bonus? If you work with a good review partner — they’ll help you manage that page, collect those reviews, and even stream them back to your website for social proof.


Jason:

Right — because not every review needs to live on Google to have value. Reviews on your own open platform still build trust. They still tell your story.


Paul:

And let’s be real — when people see a business that’s willing to collect all feedback, not just cherry-picked stuff on one platform — that says a lot about your transparency.


Jason:

Absolutely. It’s about meeting people where they are — not forcing them through one narrow path.


Paul:

So here’s the hack: Partner with a platform that gives you an open review channel. Let people share their voice easily. Build trust everywhere — not just on Google.


(Outro music starts)

Jason:

That’s it for today — Open review channel is yet another small move that makes a big difference. Catch you next time on The Feedback Hack.

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