Reputation Podcasts

A bad reputation doesn’t disappear just because a business improves. In this episode, Jason and Paul unpack whether a brand can truly outgrow past mistakes, why rebrands and time alone don’t rebuild trust, and how consistent behavior change, transparency, and engagement slowly rewrite the public record.

Employee reviews don’t just affect hiring, they shape public trust. In this episode, Jason and Paul break down how platforms like Glassdoor and Indeed influence brand perception, search visibility, and why employee sentiment is now part of your reputation.

Google is quietly filtering out low-trust businesses. In this episode, Jason and Paul explain why reviews now decide your visibility, how Google measures trust, and the simple steps businesses can take to stay in the Map Pack.

Paul and Jason explain how reviews, sentiment, and trust signals power visibility. Stay ahead by building reputation infrastructure AI can actually read.

Hosts Jason and Paul break down how AI agents like ChatGPT, Gemini, and Copilot are now deciding who gets visibility, and why strong review signals are the new key to winning online.

In this episode of Feedback Hack, hosts Paul and Jason discuss Using Reviews to Boost Website Conversions. Discover how to close more sales by reducing customer doubt with featured feedback.

In this episode of Feedback Hack, Paul and Jason dive into The Power of Reviews in Marketing. Discover how customer feedback can boost credibility, drive conversions, and amplify your brand’s reach.

Is perfection possible? Should it be the goal? Hear why chasing only 5 star reviews can backfire.

Stop horsing around with your reputation. Learn how to turn customer feedback into a powerful tool for success.

How Reviews UP reputation management software comparison stacks up against Birdeye and Podium.

Flex your reputation to bring in even more business.

Automating Your Review Response hack using a Smart Response, Managed Response, or AI Response.

How to gather better customer feedback using a variety of reputation touchpoints.

Why you need an open review channel – Not just Google, Yelp or Facebook! Why establishing low friction avenues for feedback fosters more engagement and valuable insight.

This is a super simple tip for using your email signatures for getting more reviews. We’ll explore the strategies for crafting compelling yet unobtrusive brand building signature requests.

Revising reviews is a great hack to help unhappy customers revise their bad reviews in just one click.

Where we’re going to turn the tables on negative feedback and show it who’s boss!